Shipping Policy
This Shipping Policy explains how orders are packed, processed, and delivered by YourStoreName.
1. Order Processing Time
- Orders are processed within 1–2 business days after successful payment.
- Orders placed on Sundays or holidays are processed on the next business day.
- In case of delays, you will be notified via email or WhatsApp.
2. Delivery Time
- Metro Cities: 2–5 business days
- Other Cities: 4–8 business days
- Remote Locations: 7–12 business days
- Delivery time may vary due to logistics issues, weather, or high-order volume.
3. Shipping Charges
- Free shipping on all prepaid orders above a specific amount (if applicable).
- Standard shipping charges apply for COD or low-value orders.
- Shipping fees are calculated at checkout.
4. Cash on Delivery (COD)
- COD availability depends on your PIN code.
- COD may include an extra handling fee.
- Customers must provide a reachable phone number for COD verification.
5. Order Tracking
- Once shipped, you will receive a tracking link on WhatsApp/SMS or email.
- You can track your order through the courier partner’s website.
6. Packaging Quality
- All products are packed with secure, high-quality packaging.
- Fragile items receive additional protective packaging.
7. Incorrect Address Issues
If you enter an incomplete or wrong address, the order may be delayed or returned. You must contact us immediately for correction.
8. Damaged or Missing Items
- If the package arrives damaged, record a video while opening the parcel.
- Submit the video and order details within 24 hours to request support.
9. International Shipping
Currently, we do not offer international shipping.
10. Contact Us
- Email: support@yourstorename.com
- WhatsApp / Phone: +91 9XXXXXXXXX
- Address: Your Office / Warehouse Address